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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Spence

February 12, 2026

2  out of  5
rating by Ashley Spence
"Staff is polite, but not happy with the service /quote that was provided. Kind of snooty through email. I found better coverage sticking with our Progressive."
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Tracy McDaniel

February 6, 2026

5  out of  5
rating by Tracy McDaniel
"Jocelyn is always fun to work with and super helpful. I’ve been a customer of Jessica Wade - State Farm for many years and they’ve always been good to work with."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jessica Wade’s Team. "
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Michael Greenfeldt

January 27, 2026

5  out of  5
rating by Michael Greenfeldt
"I have to say that dealing with Jessica Wade And State Farm has been a fantastic experience. They were friendly, caring, and professional. They explained everything in great detail and made the whole process of getting my car repaired much easier. I can’t say enough about them!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jessica Wade’s Team—we are always here to help! "
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Amber Downey

January 21, 2026

5  out of  5
rating by Amber Downey
"Fantastic agency ! Highly recommend!!"
We responded:
"Thanks so much for the amazing review, Amber! We really appreciate your support here in Kelso . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jessica Wade’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Kelso . "
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DD

December 2, 2025

1  out of  5
rating by DD
"Talking about this shady biz on a Cowlitz County page this afternoon🤦‍♂️"
We responded:
"Dyarle, we take caring for our clients very seriously and are more than willing to discuss our errors and mistakes and strive to always do better where there is an opportunity for improvement. "
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Sally Cloyd

November 14, 2025

5  out of  5
rating by Sally Cloyd
"I have been using Jessica Wade State Farm Insurance for more years than I can recall, and have never been disappointed in their service! I would recommend them highly! Through the years, whoever was at the front desk, or answering the phone was friendly, eager to help, and ALWAYS answered my questions, addressed my needs, and/or followed up with me in a very timely manner. I wish all the businesses I conduct personal business with in my life were as easy and reliable to work with. Thank you, Jessica, Whitney, Jocelyn, and everyone else I was fortunate to encounter and work with at this agency over the years, for truly exceptional service!"
We responded:
"Thank you so much for your loyalty and kind words! We’re honored to have been your choice for so many years. It’s customers like you who make what we do so rewarding. We're so glad to hear that you’ve consistently received excellent service from our team. Your trust in us is truly appreciated, and we’re here for you whenever you need us. Thanks again for being a valued part of our State Farm family!"
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Antionette Blachley

November 12, 2025

5  out of  5
rating by Antionette Blachley
"I had nationwide ins. For my house insurance. Started with yearly ins at 1200$ following year went to 2400$ this year 3300$ its extortion. I never put in a claim. A friend told me to call state farm. I did and bundled car insurance and homeowners insurance. Im saving over 2000$. Thank you sandy im a widow money is very tight. I immediately dropped nationwide."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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josh smith

October 13, 2025

5  out of  5
rating by josh smith
"Jocelyn was fantastic working with us with our claim. All team members were polite and very caring. My wife and I highly recommend them."
We responded:
"Thank you for your 5-star review! We’re so glad to hear you have had a great experience with our team. We truly appreciate your review!"
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Stephanie Crim

August 20, 2025

5  out of  5
rating by Stephanie Crim
"Great service. Friendly people."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
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Andrea Coulter

August 1, 2025

5  out of  5
rating by Andrea Coulter
"Always the best experience working with Jaimie and Sandy!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience with our team."
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David McColm

July 23, 2025

5  out of  5
rating by David McColm
"Jessica Wade, State Farm is by far the most Accommodating and Helpful Office I've ever dealt with 🌹💯"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Catherine Wasson

July 23, 2025

5  out of  5
rating by Catherine Wasson
"I have had State Farm Insurance over 50 years. Never a problem always willing to help me. Staff is kind and polite."
We responded:
"Catherine, thank you for your continued loyalty! We truly appreciate you and your kind words!"
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kellie beckers

June 27, 2025

5  out of  5
rating by kellie beckers
"We have had great customer service with the staff at Jessica Wade State farm. They are always polite, friendly and willing to give you several options to meet you needs. We have been with state farm for over 40 years. Jessica and her team make sure we understand what we are shopping for and make sure we have the best coverage for our needs-home, car, recreational vehicles or anything that needs insurance coverage. I would recommend this agency to anyone. Thank you all, Kellie"
We responded:
"We appreciate your review! We are delighted to know you have had a great experience with our State Farm office. Your recommendation truly means a lot to us!"
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duke higbee

June 20, 2025

5  out of  5
rating by duke higbee
"The service that I have received since becoming a client of Jessica Wade's State Farm has been perfect. It doesn't matter which agent I deal with, they've all been wonderful. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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MommaBear

June 11, 2025

5  out of  5
rating by MommaBear
"We love State Farm for their exceptional customer service and always going above and beyond."
We responded:
"Thank you for your 5-star review! We’re so glad to hear you had a great experience with our team. We truly appreciate your review!"
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jerry bump

May 8, 2025

5  out of  5
rating by jerry bump
"After my accident, State Farms Kelso ladies took total care of me and I couldn't have had it easier if we were with some other company. I can't say enough about their kindness and ease of this very trying time. Thank you Kelso State Farm!!!"
We responded:
"Thank you so much for sharing your experience. We’re truly glad to hear that the team at Kelso State Farm was there for you during such a difficult time. Your kind words mean a lot, and we’re grateful for the opportunity to support you when you needed it most!"
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kkma chicken

April 25, 2025

5  out of  5
rating by kkma chicken
"Super easy and quick to communicate with, friendly, saved us a ton money when we switched from progressive."
We responded:
"Thank you for sharing your experience! We're so glad to hear the switch was smooth, the savings were significant, and the service was friendly. Welcome aboard!"
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Sharon Ornelas

April 18, 2025

5  out of  5
rating by Sharon Ornelas
"I've been with this particular office for 4 years now and have always been met with such kindness, patience and overall great customer service. Highly recommend their office to anyone who's looking for an excellent insurance company."
We responded:
"Sharon, thank you for your continued loyalty over the past 4 years! We’re so glad to hear that you’ve consistently experienced kindness, patience, and great service, that is what we strive for. Your recommendation truly means a lot to us!"
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wendy jeffers

April 14, 2025

5  out of  5
rating by wendy jeffers
"My windshield got a crack in it and I called Statefarm office in Kelso and was very pleased with how fast they contacted the company to fix my windshield. The whole process was fast and the agent was very nice and helpful"
We responded:
"Wendy, thank you so much for sharing your experience! We’re glad to hear the Kelso office was able to assist you quickly and make the process smooth and stress-free. Providing fast, friendly, and helpful service is what we strive for—so it’s great to know that came through! Don’t hesitate to reach out if you need anything else. Safe travels! 🚗"
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Dan Pennington

April 8, 2025

5  out of  5
rating by Dan Pennington
"We couldn’t be happier with the professional interaction between us and the agents at Jessica Wade. They are quick to respond and have been very helpful in answering questions. If you are in need of a new insurance agent we highly recommend contacting an agent with Jessica Wade - State Farm."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience with our team. Providing quick, helpful, and professional service is always our top priority, and it's wonderful to know that came through in your interactions. We truly appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Jeff davis

April 1, 2025

5  out of  5
rating by Jeff davis
"Vary professional and knowledgeable in regards to the coverage needed for my home and Auto.I would confidently recommend this Agency"
We responded:
"Thank you! We’re so glad to hear you had a great experience with our team. Providing professional and knowledgeable service is always our goal. We truly appreciate your review! "
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Suriya Phromnopavong

March 25, 2025

5  out of  5
rating by Suriya Phromnopavong
"You guys are great. Always polite, informative, and I never feel rushed."
We responded:
"We’re so happy to hear that you’ve had a positive experience with our team. Providing helpful and respectful service is our top priority, and we appreciate your feedback. Don’t hesitate to reach out if you ever need anything!"
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Tabitha V

March 25, 2025

5  out of  5
rating by Tabitha V
"Jocelyn was awesome! Had to get my insurance swapped to a new vehicle this morning, she was very quick & friendly! Everything you want in an Insurance Agent!"
We responded:
"Thank you for the great review! We're thrilled to hear that Jocelyn was able to assist you quickly and with a friendly touch. We strive to make your experience as smooth as possible, and it’s wonderful to know that she delivered!"
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Jordan Baye

March 19, 2025

5  out of  5
rating by Jordan Baye
"This agency is always easy and nice to talk to, they always find you the best deals and discounts for what you need insured"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you always have a positive experience with our agency. Our team is dedicated to finding the best deals and ensuring you have the coverage you need. "
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Joyce Totten Steele

March 1, 2025

5  out of  5
rating by Joyce Totten Steele
"The ladies were so helpful and so kind and got what I needed quickly.If others haven’t checked them out for Insurance,please do! You will be pleased too."
We responded:
"Thank you for your wonderful review! We're so glad to hear that our team was able to help you quickly and provide great service. We truly appreciate your review, and we’re always here to assist with any of your insurance needs."