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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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wendy jeffers

April 14, 2025

5  out of  5
rating by wendy jeffers
"My windshield got a crack in it and I called Statefarm office in Kelso and was very pleased with how fast they contacted the company to fix my windshield. The whole process was fast and the agent was very nice and helpful"
We responded:
"Wendy, thank you so much for sharing your experience! We’re glad to hear the Kelso office was able to assist you quickly and make the process smooth and stress-free. Providing fast, friendly, and helpful service is what we strive for—so it’s great to know that came through! Don’t hesitate to reach out if you need anything else. Safe travels! 🚗"
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Dan Pennington

April 8, 2025

5  out of  5
rating by Dan Pennington
"We couldn’t be happier with the professional interaction between us and the agents at Jessica Wade. They are quick to respond and have been very helpful in answering questions. If you are in need of a new insurance agent we highly recommend contacting an agent with Jessica Wade - State Farm."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience with our team. Providing quick, helpful, and professional service is always our top priority, and it's wonderful to know that came through in your interactions. We truly appreciate your recommendation and look forward to continuing to support your insurance needs!"
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Jeff davis

April 1, 2025

5  out of  5
rating by Jeff davis
"Vary professional and knowledgeable in regards to the coverage needed for my home and Auto.I would confidently recommend this Agency"
We responded:
"Thank you Jessica! We’re so glad to hear you had a great experience with our team. Providing professional and knowledgeable service is always our goal. We truly appreciate your review! "
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Suriya Phromnopavong

March 25, 2025

5  out of  5
rating by Suriya Phromnopavong
"You guys are great. Always polite, informative, and I never feel rushed."
We responded:
"We’re so happy to hear that you’ve had a positive experience with our team. Providing helpful and respectful service is our top priority, and we appreciate your feedback. Don’t hesitate to reach out if you ever need anything!"
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Tabitha V

March 25, 2025

5  out of  5
rating by Tabitha V
"Jocelyn was awesome! Had to get my insurance swapped to a new vehicle this morning, she was very quick & friendly! Everything you want in an Insurance Agent!"
We responded:
"Thank you for the great review! We're thrilled to hear that Jocelyn was able to assist you quickly and with a friendly touch. We strive to make your experience as smooth as possible, and it’s wonderful to know that she delivered!"
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Jordan Baye

March 19, 2025

5  out of  5
rating by Jordan Baye
"This agency is always easy and nice to talk to, they always find you the best deals and discounts for what you need insured"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you always have a positive experience with our agency. Our team is dedicated to finding the best deals and ensuring you have the coverage you need. "
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Joyce Totten Steele

March 1, 2025

5  out of  5
rating by Joyce Totten Steele
"The ladies were so helpful and so kind and got what I needed quickly.If others haven’t checked them out for Insurance,please do! You will be pleased too."
We responded:
"Thank you for your wonderful review! We're so glad to hear that our team was able to help you quickly and provide great service. We truly appreciate your review, and we’re always here to assist with any of your insurance needs."
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Ken Tackett

February 26, 2025

5  out of  5
rating by Ken Tackett
"I have had nothing but positive experiences with everybody who works or has worked at Jessica Wade's State Farm Insurance Agency in Kelso."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had nothing but positive experiences with everyone at Jessica Wade’s State Farm Insurance Agency in Kelso. We truly appreciate your loyalty and feedback. If you ever need anything, don't hesitate to reach out!"
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Sonja

February 21, 2025

5  out of  5
rating by Sonja
"I have been with State Farm for over 40 years. I have always had pleasant, intelligent staff to take care of my needs. In a changing world, unchanging excellent service keeps me with State Farm! 🩷🩷🩷"
We responded:
"Thank you so much for your loyalty and kind words! We’re honored to have been your choice for over 40 years. It’s customers like you who make what we do so rewarding. We're so glad to hear that you’ve consistently received excellent service from our team. Your trust in us is truly appreciated, and we’re here for you whenever you need us. Thanks again for being a valued part of the State Farm family! 🩷🩷🩷"
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Maria Sanders

January 22, 2025

5  out of  5
rating by Maria Sanders
"My State Farm Agency (Jessica Wade) representatives. Went above and beyond to help me after my Accident. I was so traumatized I could not even work my phone. They came to my rescue and enabled me to talk to the claims department. I will forever be grateful, to all of them. They are like good neighbors."
We responded:
"Maria, thank you for the great review! I am honored you trust me and my team especially when an accident happens. I am so sorry that you had to go through what you went to and honored we were able to help! I am always just a call away! "
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Kamrin Bohannon

January 20, 2025

5  out of  5
rating by Kamrin Bohannon
"Total life savers, Very professional/welcoming and had puppy mascots 😊."
We responded:
"Kamrin, thank you for the wonderful review! "
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Tura Streeter

January 15, 2025

5  out of  5
rating by Tura Streeter
"Super nice staff!"
We responded:
"Tura, thank you for the kind review! "
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Brady Bach

December 17, 2024

5  out of  5
rating by Brady Bach
"Very good service and very efficient."
We responded:
"Brady, thank you for the wonderful review! "
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Glenn Conklin

December 15, 2024

5  out of  5
rating by Glenn Conklin
"The office of Jessica wade State Farm are amazing, they were extremely helpful in my windshield replacement process and went off my schedule and everything. Thanks again for all you did for me, I will definitely recommend the Kelso State Farm office"
We responded:
"Glenn, thank you for the awesome review! I am so happy we were able to help! "
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Randy Coleman

December 7, 2024

5  out of  5
rating by Randy Coleman
"They’re always friendly and very helpful"
We responded:
"Randy, thank you for the wonderful review! "
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Karen Wesemann

December 7, 2024

5  out of  5
rating by Karen Wesemann
"Jamie was very helpful and quick to help me everyone is great there"
We responded:
"Karen, thank you for the great review! I am so happy Jamie was so helpful! "
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Joe Donohue

November 27, 2024

5  out of  5
rating by Joe Donohue
"Service was excellent. Friendly and very helpful."
We responded:
"Joe, thank you for he excellent review! I am so happy the service team was so helpful! "
Profile photo of Adam Gennette

Adam Gennette

November 23, 2024

5  out of  5
rating by Adam Gennette
"Called to make my payment today and the rep Eva helped me. She was very knowledgeable and helpful as well as answering all my questions thoroughly. Patient, helpful, knowledgeable, and professional. All of the reps I've ever dealt with here have been the same way. 5/5 WOULD recomend. Love these gals here."
We responded:
"Adam, thank you for the wonderful review! I am so happy that Eva was so helpful and able to answer all of your questions! Her and anyone on my team are always here when you need us! "
Profile photo of Adriana Salgado

Adriana Salgado

November 22, 2024

5  out of  5
rating by Adriana Salgado
"Great service, Great help, always get my questions answered."
We responded:
"Adriana, thank you for the wonderful review! "
Profile photo of Brandon Reynolds

Brandon Reynolds

April 10, 2024

5  out of  5
rating by Brandon Reynolds
"Alexis has been very helpful through the entire claims process. She’s updated me regularly, handled issues that I was unable to resolve on my own, and saw my claim through to the end to make sure I was satisfied with the outcome. She explained everything thoroughly and in a way that was easily understood. Thank you Alexis!"
We responded:
"Brandon, thank you for the the wonderful review! I am so happy Alexis was so helpful throughout the claims process!"
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Dave Getzschman

January 24, 2024

5  out of  5
rating by Dave Getzschman
"This review is for Alexis who, like a good neighbor, followed up with me consistently after my car was involved in a minor hit-and-run. I was traveling for work, driving my dented vehicle from state to state, and I didn't have time to surrender it to a repair shop. It took six weeks to find a collision center that could fix my sedan in a brief window to get me back on the road. Without prompting, Alexis checked in with me regularly to see how I was doing, to interface with State Farm corporate, to connect with repair shops, and to offer suggestions and support. Throughout the process, she was patient and non-judgemental. The personal help was awesome and above-and-beyond the call of duty."
We responded:
"Dave, thank you so much for such a wonderful and kind review! I am so happy Alexis was so helpful we always have your back! "
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G Reed

August 20, 2023

5  out of  5
rating by G Reed
"They are always great to talk to and deal with. Always professional."
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Linda Perez

April 29, 2023

1  out of  5
rating by Linda Perez
"Poor service consistently making errors never returns calls find another state farm agent this one sucks"
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Jared Wade (jfent)

December 30, 2022

4  out of  5
rating by Jared Wade (jfent)
"Fast friendly efficient service!"
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Jerme Miner

December 15, 2022

5  out of  5
rating by Jerme Miner
"I have always been treated kindly both in office and on the phone. They always go out of their way to make sure they have met my needs before ending the conversation. I have never felt as if they are trying to push coverages on me just to make more money."